Welcome To Shabana Consultancy
Shaheen Consultancy (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us through various channels, or use any of our services, including visa assistance, travel consultation, and documentation services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.
We collect both personal and non-personal information from you in a variety of ways, including but not limited to:
We may collect the following personal information from you:
Full name
Contact details (email address, phone number, address)
Passport information
National ID or Aadhaar card details
Date of birth
Travel history
Visa-related documents
Employment and educational history (for visa processing)
Banking/payment details (if applicable)
When you visit our website, we may collect non-personal data such as:
Browser type and version
IP address
Referring website
Time and date of your visit
Pages viewed
Device type and operating system
Shaheen Consultancy uses your information for the following purposes:
To provide and manage visa and travel-related services
To contact you regarding inquiries, bookings, and updates
To process applications with embassies or government agencies
To maintain accurate internal records
To comply with legal obligations and prevent fraudulent activities
To improve user experience on our website and services
To send newsletters, offers, and promotional content (with your consent)
We respect your privacy and do not sell or rent your information. However, we may share your personal data with trusted third parties under the following circumstances:
We may share your information with third parties when you give us explicit permission to do so.
We may engage third-party companies for services such as:
Visa submission
Courier services
Payment processing
IT support and hosting
These entities are contractually obligated to protect your information and only use it for the services they provide on our behalf.
We may disclose your information to law enforcement, regulatory bodies, courts, or other public authorities when required by law or to protect our legal rights.
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and personalize content.
You can manage your cookie settings through your browser settings. However, disabling cookies may impact your user experience.
We retain your personal data only for as long as necessary:
To fulfill the purposes outlined in this Privacy Policy
To comply with legal and regulatory requirements
For recordkeeping and audit purposes
Typically, personal data related to visa services is retained for up to 5 years, unless otherwise required by applicable laws or consented by you for longer retention.
We implement robust physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, misuse, alteration, or loss. These measures include:
Secure servers and firewalls
Data encryption
Restricted access controls
Staff confidentiality agreements and training
While we strive to protect your data, no transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security, but we take all feasible steps to minimize risk.
Depending on your location and applicable data protection laws, you may have the following rights:
Right to access: Request a copy of your personal data we hold.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data under certain conditions.
Right to restrict processing: Request limitation of processing your data.
Right to data portability: Request transfer of your data to another service provider.
Right to object: Object to certain types of data processing.
Right to withdraw consent: Withdraw your consent at any time (without affecting prior lawful use).
To exercise any of the above rights, please email us at info@shabanaconsultancy.com with your request.
Our website may contain links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility or liability for their content or practices. We encourage you to read their privacy policies before submitting any personal information.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will delete such data immediately.
We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:
Shaheen Consultancy is committed to protecting your personal information with transparency, integrity, and accountability. We ensure that your data is handled responsibly, in compliance with applicable laws and best practices in data protection.